Two purchases. One reward.
The Split Rebate lets patients buy what they need now and earn an Alcon reward when they come back to top up — as long as both purchases are at your clinic.
They buy a starter supply
A patient orders less than a 6-month supply of qualifying Alcon lenses. Otto detects it and sends the Split Rebate offer to their preferred contact method.
They come back to top up
A second purchase of the same product at your clinic, within 12 months of the first, completes the qualifying supply and unlocks the reward.
They claim their reward
The patient submits both purchases at AlconRewards.ca and receives an Alcon prepaid card — a reason to keep buying their lenses from you.
Loyalty that runs itself.
Keeps patients buying from you
A reward they only earn by reordering at your clinic brings them back to you instead of topping up elsewhere.
Zero extra work
Otto recognizes qualifying orders and sends the rebate information automatically. You process the order as normal.
Reinforced at refill time
Swap the standard refill reminder for a dedicated order link that reminds patients of the savings waiting on their next purchase.
Administering the Split Rebate
A step-by-step walkthrough — from processing the order, to what the patient sees, to scheduling a reminder that reinforces the offer.
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About the promotion
Questions about the Alcon Rewards program, eligibility, or rebate values? Reach out to your Alcon representative.
Running it in Otto
Need help with setup, reminders, or your webstore banner? We’re happy to help.
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© 2026 Otto. For Otto clinics administering the Alcon Rewards Split Rebate. Alcon, Alcon Rewards, and product names are trademarks of their respective owners. Program terms, eligibility, and rebate values are set by Alcon — see AlconRewards.ca for full details.